Maintaining the health of your building's heating and air-conditioning is no small matter, and is not something that should be left to chance. Properly maintained systems help to lower costs
, reduce downtime and ensure comfort for building inhabitants.
When considering a commercial HVAC contractor, it is vital that you hire professionals who have a proven track record and a thorough knowledge of your system.
Here are eight tips from Energy Star for hiring an HVAC contractor.
1. Do your homework
Find out about license, insurance and bonding requirements for contractors in your state. Before you call a contractor, know the specifics of your system and its maintenance history. That will help the contractor better understand your heating and cooling needs.
2. Ask for referrals
Ask other building and facility management colleagues who they recommend. You will benefit from their experience and avoid the sunk costs of doing business with a company that lacks sufficient expertise.
3. Ask for references
Ask contractors for customer references and contact them. A commercial heating and air conditioning company should have a list of customers to which they can refer. The contractor's other customers are some of your best sources of information.
Visit our case studies page to see how we have helped companies and organizations across the Gulf South reduce costs and improve the reliability of their systems.
4. Get a written estimate
The contractor should take time to conduct a thorough analysis of your system, assess your needs and put a good faith estimate in writing. (Star Service provides estimates free of charge.)
5. Find out about system expertise and experience
Commercial contractors should have a broad range of experience working with all types of heating and air conditioning systems including newer, energy-efficient systems and older systems, such as steam-driven boilers.
Our more than 220 service technicians receive ongoing training to ensure they are keep up to date with the latest technologies and industry standards.
With more than 60 years in the business of maintaining HVAC systems, we can service almost every make and brand on the market. These include manufacturers such as Rheem, Carrier, Trane, Siemens, Honeywell, and Johnson Controls, just to name a few.
6. Understand maintenance service contracts
If you plan to hire a company to perform routine maintenance, makes sure you understand what the service contract includes.
Our maintenance services include preventative and predictive maintenance, on-site restoration and rebuild of your equipment, and repair and replacement of equipment at our cost. AC maintenance is our core business, and our goal is to reduce your cost and improve the comfort and reliability of your systems.
If you need to upgrade or replace an existing system, we have a team of registered mechanical engineers on staff who can design a solution that will minimize disruption, downtime, and expense.
7. Ask about guarantees
At Star Service, the maintenance program we implement guarantees our customers will experience an improved environment, quality service, and reduced costs associated with owning and operating AC systems.
We also help to ensure that your system meets NFPA 496 requirements, which address purged and pressurized enclosures for electrical equipment.
8. Get a second opinion
Most heating and air conditioning contractors would rather replace equipment than repair it. That's how they make their money. Obtain a second opinion before changing out units. It’s likely that refurbishing existing equipment will solve the problem at a much lower cost.
Contact the Star Service location nearest you to learn more about our services or to obtain a free estimate.