Star Service Begins With You
The team at Star Service is always looking for motivated individuals who can demonstrate the proper attitude and skills to fill our ranks. At Star Service, you are more than just a number. We maintain a family culture and our benefits are very favorable. As a growing air conditioning maintenance company, we are seeking qualified individuals in the various fields that support HVAC design, installation and maintenance, as well as controls and energy management.
When technicians join our company, they will never just be another number. Unlike other HVAC companies, we place a high emphasis on how our team is treated. Our technicians are by far our greatest asset, and we want them to feel that every day.
At Star Service we understand the value our employees bring to our company as our success relies on their success. Watch Carlton Gordon speak about how we utilize our team’s strengths and work to improve their weaknesses. With employee feedback being essential to our improvement, Star creates training courses for our technicians based on their needs.
Without a doubt, our employees are our greatest asset. Our team needs to be technically capable while also delivering a great experience to our clients. We’ve attracted some of the best technicians in the country, and we couldn’t be prouder of the work they accomplish.
Star Service is nothing without the quality technicians on our team. We want to invest in all employees so their careers continue to grow, and their skills consistently expand. Nobody on our team is just another number.
Benefits
Competitive Pay and Advancement Opportunities
Group Health Insurance and a 401K Match for Retirement
Training and Ongoing Development
Organized and Disciplined Workplace
Guaranteed 40 Hours/Week Even In Down Times
Good Work-Life Balance
Ability To Perfect and Produce Good Work
Training
- Star Service technicians are factory-trained in most major brands including Trane, Carrier, Daikin (McQuay) and York/Johnson
- All technicians are required to be EPA Section 608 Certified
- Refrigerant Management system to help ensure customer compliance with EPA 608 and 40 CFR Part 82, Subpart F
Due to the shortage of technicians in the workforce, effective training in the HVAC industry is more critical than ever. Star Service utilizes state-of-the-art, online, virtual and simulation training in which the technician can learn at his or her pace. Classroom training is also available, taught by experienced, HVAC instructors.
WHAT TEAM MEMBERS ARE SAYING:
Open Positions
Location: Baton Rouge, LA
Job Type: Full-Time
Salary: DOE
Star Service is looking for individuals with a track record of dependable service, is a proven team player and a proficiency in HVAC maintenance and repair.
Responsibilities
- Install, maintain and repair heating, ventilation, and cooling units for both commercial and industrial customers. Diagnose and repair of electronic, mechanical and electrical components of these systems.
- Work with dispatch to ensure schedule is maintained and delays are properly communicated to customer.
- Be available to work limited nights or weekends, on a rotating basis, to service emergency needs of our customers.
- Maintain good working order of company vehicle including refueling as necessary, reporting any mechanical issues. Vehicles should be washed on a regular basis.
- Maintain proper stock, parts, tools, and safety equipment in the vehicle.
- Document all equipment installations: make, model, serial number, necessary test measurements, and pictures as necessary.
- Diagnose diverse service issues, obtain any replacement parts, calibrate system to manufacturerís recommendations, and effectively explain to the customer the remedy.
- Communicate to dispatch, parts procurement, supervisors and managers, as needed, to keep company and customers informed about work progressions.
- Provide detailed, complete and timely paperwork and required
- Participate in company provided training opportunities on latest industry technologies.
- Identify and report to supervisor/manager potential opportunities for additional business.
Skills
- Experience in installation, maintenance, and troubleshooting and correcting diverse HVAC service issues preferred.
- Good analytical skills and attention to detail Excellent customer service skills with desire to exceed customer expectations.
- Ability to work independently in a timely manner, making sure job is done correctly the first time.
Requirements
- Well groomed, neat appearance.
- Valid social security number, driver’s license, clean driving record, must pass background check.
- Must be able to pass drug test(s) as required by company.
- Lift up to 50 pounds; be able to push, pull, carry or maneuver heavier items (with additional manpower or appropriate devices); carry ladders; work from heights.
- Observe all company procedures and safety rules.
- Work as part of our team to ensure customer satisfaction.
Location: Lafayette, LA
Job Type: Full-Time
Salary: DOE
Star Service is looking for individuals with a track record of dependable service, is a proven team player and a proficiency in HVAC maintenance and repair.
Responsibilities
- Install, maintain and repair heating, ventilation, and cooling units for both commercial and industrial customers. Diagnose and repair of electronic, mechanical and electrical components of these systems.
- Work with dispatch to ensure schedule is maintained and delays are properly communicated to customer.
- Be available to work limited nights or weekends, on a rotating basis, to service emergency needs of our customers.
- Maintain good working order of company vehicle including refueling as necessary, reporting any mechanical issues. Vehicles should be washed on a regular basis.
- Maintain proper stock, parts, tools, and safety equipment in the vehicle.
- Document all equipment installations: make, model, serial number, necessary test measurements, and pictures as necessary.
- Diagnose diverse service issues, obtain any replacement parts, calibrate system to manufacturerís recommendations, and effectively explain to the customer the remedy.
- Communicate to dispatch, parts procurement, supervisors and managers, as needed, to keep company and customers informed about work progressions.
- Provide detailed, complete and timely paperwork and required
- Participate in company provided training opportunities on latest industry technologies.
- Identify and report to supervisor/manager potential opportunities for additional business.
Skills
- Experience in installation, maintenance, and troubleshooting and correcting diverse HVAC service issues preferred.
- Good analytical skills and attention to detail Excellent customer service skills with desire to exceed customer expectations.
- Ability to work independently in a timely manner, making sure job is done correctly the first time.
Requirements
- Well groomed, neat appearance.
- Valid social security number, driver’s license, clean driving record, must pass background check.
- Must be able to pass drug test(s) as required by company.
- Lift up to 50 pounds; be able to push, pull, carry or maneuver heavier items (with additional manpower or appropriate devices); carry ladders; work from heights.
- Observe all company procedures and safety rules.
- Work as part of our team to ensure customer satisfaction.
Location: Lake Charles, LA
Job Type: Full-Time
Salary: DOE
Star Service is looking for individuals with a track record of dependable service, is a proven team player and a proficiency in HVAC maintenance and repair.
Responsibilities
- Install, maintain and repair heating, ventilation, and cooling units for both commercial and industrial customers. Diagnose and repair of electronic, mechanical and electrical components of these systems.
- Work with dispatch to ensure schedule is maintained and delays are properly communicated to customer.
- Be available to work limited nights or weekends, on a rotating basis, to service emergency needs of our customers.
- Maintain good working order of company vehicle including refueling as necessary, reporting any mechanical issues. Vehicles should be washed on a regular basis.
- Maintain proper stock, parts, tools, and safety equipment in the vehicle.
- Document all equipment installations: make, model, serial number, necessary test measurements, and pictures as necessary.
- Diagnose diverse service issues, obtain any replacement parts, calibrate system to manufacturerís recommendations, and effectively explain to the customer the remedy.
- Communicate to dispatch, parts procurement, supervisors and managers, as needed, to keep company and customers informed about work progressions.
- Provide detailed, complete and timely paperwork and required
- Participate in company provided training opportunities on latest industry technologies.
- Identify and report to supervisor/manager potential opportunities for additional business.
Skills
- Experience in installation, maintenance, and troubleshooting and correcting diverse HVAC service issues preferred.
- Good analytical skills and attention to detail.
- Excellent customer service skills with desire to exceed customer expectations.
- Ability to work independently in a timely manner, making sure job is done correctly the first time.
Requirements
- Well groomed, neat appearance.
- Valid social security number, driver’s license, clean driving record, must pass background check.
- Must be able to pass drug test(s) as required by company.
- Lift up to 50 pounds; be able to push, pull, carry or maneuver heavier items (with additional manpower or appropriate devices); carry ladders; work from heights.
- Observe all company procedures and safety rules.
- Work as part of our team to ensure customer satisfaction.
Location: Lafayette, LA
Position Overview
In this position, you will be responsible for establishing and growing the service agreement base
within the commercial/industrial industry by presenting information to decision-makers and
demonstrating the benefits of Star’s approach over their current HVAC management. Enjoy a fun,
family-oriented work environment where your effort is recognized and greatly appreciated. Join a
company that values each customer and each employee, and where each department is committed
to providing exceptional service through strong teamwork.
Successful reps have had backgrounds in selling solutions rather than tangible products. This is a
business proposition, based on financial assessments. HVAC experience is NOT required. Your
proven track record in sales, combined with great relationship-building skills, will allow the right
candidate the opportunity to shine in this role.
Requirements Include
- College degree preferred
- 1+ years of outside sales experience
- Documented records of sales achievements
- Experience in a high activity, cold calling environment a plus
- Superior prospecting and closing skills
- Excellent communication skills
- Self-starter with a high level of focus, determination and integrity
- Must pass a drug and background screening
- Service Contract sales experience a plus, but not necessary